About Dynamics 365 Remote Assist
Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. Technicians and...
Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service.
Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service.
Features*
• One-to-one and group video calling
• Supports Microsoft Teams Meetings
• Add mixed reality annotations in space
• Capture and annotate images and videos of assets and store them in Common Data Service
• Annotate on a 2D image capture of the space during a call
• Send and receive messages, in-call snapshots, and files through the text chat
• Capture session history through call recordings
• Integration with Microsoft Dynamics 365 Field Service
• Ability to link call history, in-call snapshots, and files shared during a Remote Assist mobile call to an associated Field Service work order
• Ability to start a call to a remote collaborator from the Dynamics 365 Field Service mobile app to the Dynamics 365 Remote Assist mobile app
• Availability on mobile devices without augmented reality (AR) support
• Included on the Microsoft Intune approved client app list
*Commercial features of this app require a paid or trial Microsoft Dynamics 365 Remote Assist and Microsoft Teams subscription for work. If you’re not sure about your company’s subscription or the services you have access to, visit http://aka.ms/GetRemoteAssist to get connected with a Dynamics solution expert or contact your IT department.
By downloading Remote Assist, you agree to the license (see aka.ms/RemoteAssistSoftwareLicense) and privacy terms (see aka.ms/privacy). For support or feedback, email us at
[email protected]."
Apr 16, 2024
Version 2024.04.08
• Overall quality and stability improvements
Previous Versions
Here you can find the changelog of Dynamics 365 Remote Assist since it was posted on our website on 2020-08-13 16:05:33.
The latest version is 2024.04.08 and it was updated on 2024-04-22 08:32:29. See below the changes in each version.
Dynamics 365 Remote Assist version 2024.04.08
Updated At: 2024-04-16
Changes: Apr 16, 2024
Version 2024.04.08
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2023.10.30
Updated At: 2023-10-30
Changes: Oct 30, 2023
Version 2023.10.30
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2023.4.12
Updated At: 2023-09-25
Changes: Sep 25, 2023
Version 2023.4.12
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2022.10.26
Updated At: 2022-10-26
Changes: Oct 26, 2022
Version 2022.10.26
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2022.6.29
Updated At: 2022-06-29
Changes: Jun 29, 2022 Version 2022.6.29
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2022.4.6
Updated At: 2022-04-13
Changes: Apr 13, 2022 Version 2022.4.6
• Users in spotlight will receive a proper notification
• Improved in-app and out-of-app incoming call notifications
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2022.2.2
Updated At: 2022-01-27
Changes: Jan 27, 2022 Version 2022.2.2
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2021.12.8
Updated At: 2021-12-08
Changes: Dec 8, 2021 Version 2021.12.8
• Users in spotlight will receive a proper notification
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2021.10.6
Updated At: 2021-10-06
Changes: Oct 6, 2021 Version 2021.10.6
• Support for selected Microsoft Teams Policies
• File share support for One-Time call
• Improvements to accuracy of annotations on devices with LIDAR support
• Overall quality and stability improvements
Dynamics 365 Remote Assist version 2021.9.15
Updated At: 2021-09-16
Changes: Sep 16, 2021 Version 2021.9.15
• Bug fixes and stability improvements
Disclaimer
Official App Store Link
We do not host Dynamics 365 Remote Assist on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Dynamics 365 Remote Assist is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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